Get Medical Advice
Online Without
Phone Or Video Calls.
Start a consultation by describing your symptoms and uploading any relevant results. A licensed doctor reviews and replies securely
How It Works
Start Your Consultation
Choose the type of care you need such as symptoms check, second opinion, or lab and imaging review.
Answer a few question
Answer guided medical questions and upload any relevant photos, lab results, or reports if necessary.
Doctor Review
A licensed doctor carefully reviews your information and prepares a secure medical response. No calls or video visits required.
Get treatment response
Receive personalized next steps including treatment advice, prescriptions if applicable, or referral guidance for further care.
Quality Healthcare for everyone
Symptom Checker
Not sure what’s wrong? Tell us how you’re feeling, and we’ll guide you to the right help.
Review of lab test and Imaging results.
Upload your lab or imaging reports and let a certified doctor interpret the results for you.
Second Opinion
Not sure what’s wrong? Tell us how you’re feeling, and we’ll guide you to the right help.
Why Choose Us?
We understand how stressful it can be to access quality healthcare in Nigeria. That’s why we’ve made it easy to speak to licensed doctors, get answers fast, and receive prescriptions all from your phone.
Fast Response Time
Get medical advice or prescriptions within 2 hours—no waiting rooms.
Trusted Nigerian Doctors
Licensed professionals who understand your local health needs.
Private & Secure
Your consultations are confidential and protected.
Featured Doctors
Our reviews
13k+
Verified Doctors
15k+
Consultations
completed
98%
Patient Satisfaction
Frequently asked questions
What is 9jaTelemedicine?
How do online consultations work?
Simply create an account, choose the type of consultation you need, answer a few guided questions, and a doctor will review your case. You’ll receive expert advice or a prescription directly in your dashboard.
Are the doctors verified?
Yes. Every doctor on our platform is vetted, registered with the Medical and Dental Council of Nigeria (MDCN), and approved by our internal team before practicing on 9jaTelemedicine.
How long does it take to get a response?
Most consultations are reviewed within 30 minutes to 2 hours, depending on doctor availability and the complexity of the case.
Can I get prescriptions?
Yes. Doctors can issue digital prescriptions for eligible conditions. These can be used at partnering pharmacies or any licensed pharmacy in Nigeria.
Is my medical information secure?
Absolutely. We use advanced encryption and HIPAA-grade privacy standards to keep your health data secure at all times.
What conditions can I discuss with a doctor?
Common illnesses, chronic conditions, medication refills, lab result reviews, skin issues, infections, reproductive health concerns, mental health concerns, and more.
Can I upload lab tests or imaging results?
Yes. You can upload PDFs, images, or documents for a doctor to review and interpret.
How do payments work?
You can pay securely using cards, transfers, USSD, or supported digital wallets through our payment partner.
What if I need an in-person visit?
If the doctor feels your condition requires physical examination, they will advise you and direct you to the appropriate care level.
Have a Question? Let’s Talk.
If you’re unsure about how 9jaTelemedicine works, need help using the platform, or just want to share feedback; we’d love to hear from you. Fill out the form below and our team will get back to you shortly.
