About Us
At 9jaTelemedicine, we believe access to healthcare shouldn’t depend on location or long hospital queues. Our platform connects Nigerians with verified doctors for expert medical advice, prescription refills, and result reviews — all from the comfort of their devices.
About Us
At 9jaTelemedicine, we’re reimagining healthcare access in Nigeria—making it faster, safer, and more convenient for everyone.
We connect patients with licensed Nigerian doctors through a secure platform where you can describe your symptoms, get expert medical advice, and receive prescriptions—all without waiting in a queue or booking an appointment.
We’re on a mission to make healthcare simpler, faster, and more transparent by leveraging technology that adapts to every screen and lifestyle. Whether you’re seeking quick guidance, ongoing care, or medication support, 9jaTelemedicine brings trusted healthcare closer to you, anytime, anywhere.
Why Choose Us?
We understand how stressful it can be to access quality healthcare in Nigeria. That’s why we’ve made it easy to speak to licensed doctors, get answers fast, and receive prescriptions all from your phone.
Trusted Nigerian Doctors
Licensed professionals who understand your local health needs.
Fast Response Time
Get medical advice or prescriptions within 2 hours—no waiting rooms.
Private & Secure
Your consultations are confidential and protected.
Our Team
Our reviews
Amina, Lagos
Fast Response
I was having persistent headaches and needed quick help. I submitted my symptoms and got a detailed response from the doctor in less than 2 hours. The explanation was clear, and the advice worked. This platform is a lifesaver!
Chinedu, Abuja
Convenient & Easy
I love how simple the process is. No appointments or long queues. I just answered the questions, paid, and received my consultation right on my phone. Super convenient, especially with my busy schedule.”
13k+
Verified Doctors
15k+
Consultations
completed
98%
Patient Satisfaction
Frequently asked questions
What is 9jaTelemedicine?
How do online consultations work?
Simply create an account, choose the type of consultation you need, answer a few guided questions, and a doctor will review your case. You’ll receive expert advice or a prescription directly in your dashboard.
Are the doctors verified?
Yes. Every doctor on our platform is vetted, registered with the Medical and Dental Council of Nigeria (MDCN), and approved by our internal team before practicing on 9jaTelemedicine.
How long does it take to get a response?
Most consultations are reviewed within 30 minutes to 2 hours, depending on doctor availability and the complexity of the case.
Can I get prescriptions?
Yes. Doctors can issue digital prescriptions for eligible conditions. These can be used at partnering pharmacies or any licensed pharmacy in Nigeria.
Is my medical information secure?
Absolutely. We use advanced encryption and HIPAA-grade privacy standards to keep your health data secure at all times.
What conditions can I discuss with a doctor?
Common illnesses, chronic conditions, medication refills, lab result reviews, skin issues, infections, reproductive health concerns, mental health concerns, and more.
Can I upload lab tests or imaging results?
Yes. You can upload PDFs, images, or documents for a doctor to review and interpret.
How do payments work?
You can pay securely using cards, transfers, USSD, or supported digital wallets through our payment partner.
What if I need an in-person visit?
If the doctor feels your condition requires physical examination, they will advise you and direct you to the appropriate care level.