Medical Disclaimer

PLEASE READ CAREFULLY BEFORE USING 9jaTelemedicine

9jaTelemedicine is an online technology platform that connects patients with independent licensed medical practitioners practicing in Nigeria.

The Platform is not a hospital, clinic, emergency department, ambulance service, or substitute for face-to-face medical care.

NOT FOR EMERGENCIES

Do NOT use this Platform if you are experiencing:

  • Chest pain
  • Difficulty breathing
  • Stroke symptoms
  • Severe bleeding
  • Loss of consciousness
  • Seizures
  • Major injuries
  • Severe burns
  • Poisoning
  • Drug overdose
  • Suicidal thoughts
  • Pregnancy emergencies
  • Severe allergic reactions
  • Any life-threatening condition

Immediately go to the nearest hospital or contact your local emergency medical services.

No Doctor-Patient Relationship Until Review

Submitting a consultation does not automatically establish a doctor-patient relationship.

A doctor-patient relationship begins only when an independent physician accepts and reviews your consultation.

No Guarantee of Diagnosis or Prescription

Using this Platform does not guarantee:

  • A diagnosis
  • A prescription
  • Laboratory requests
  • Medical certificates
  • Referrals
  • Treatment

The consulting physician determines the most appropriate management based on professional judgment.

Independent Physicians

All physicians on the Platform are independent contractors.

They are not employees, agents, or representatives of 9jaTelemedicine.

Each physician exercises independent professional judgment and is solely responsible for medical decisions made during consultations.

Technology Risks

Because healthcare is delivered electronically, delays may occur due to:

  • Internet interruptions
  • Power failures
  • Software issues
  • Device malfunction
  • Cybersecurity incidents
  • Hacking attempts
  • Network congestion

While we employ reasonable security measures, absolute security cannot be guaranteed.

Limitation of Reliance

Information provided through the Platform should not replace emergency care, regular medical check-ups, preventive healthcare, or specialist evaluation where appropriate.

Always seek immediate medical attention if your symptoms worsen or if you believe you are experiencing a medical emergency.

By using this Platform, you acknowledge that you have read, understood, and accepted this Medical Disclaimer.